ISO 9000:2000 In a Nutshell A Concise Guide the Revisions by Jeanne Ketola and Kathy Roberts

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Authors Jeanne Ketola and Kathy Roberts are active members of the U.S. TAG to ISO TC 176, the body responsible for updating the standard. They present a unique inside view of the standard and cut right to the heart of the changes that matter most.

ISO 9000:2000 In a Nutshell

ISO 9000:2000 In a Nutshell: A Concise Guide to the Revisions By: Ketola, Jeanne and Roberts, Kathy

This concise guide to the ISO 9000:2000 revisions provides readers with all the information they need to ensure a successful transition from the ISO 9000:1994 version. Written specifically for professionals who will have to understand and implement the new standard, this simple, concise, and easy to use reference tool features information on the new ISO 9001:2000 process management approach, the differences between the 1994 and 2000 versions, the new requirements, answers to commonly asked questions, and more.

If your organization is currently registered to one of the ISO 9000 standards or plans to be registered in the next few years, this book is a must-read. Inside you’ll find such information as:

• Planning the transition from the 1994 version to the 2000 version

• ISO 9001:2000’s new process management approach

• The differences between ISO 9001:1994 and ISO 9001:2000

• ISO 9001:2000’s new requirements

• Answers to commonly asked questions

Table Of Contents:

Chapter One Introduction

Chapter Two Process Management

Chapter Three Comparing ISO 9001:1994 and ISO 9001:2000

Management Responsibility
Quality System
Contract Review
Design Control
Document and Data Control
Purchasing
Control of Customer-Supplied Product
Product Identification and Traceability
Process Control
Inspection and Testing
Control of Inspection, Measuring and Test Equipment
Inspection and Test Status
Control of Nonconforming Product
Corrective and Preventive Action
Handling, Storage, Packaging,
Preservation and Delivery
Control of Quality Records
Internal Quality Audits
Training
Servicing
Statistical Techniques

Chapter Four Noteworthy Changes

Chapter Five Transition Planning

Chapter Six Answers to Common Concerns

Appendixes:

Record Requirements

Clause to section Cross RefrenceMatrix

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