Philip Crosby CD ROM: Identifying Requirements

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Identifying Requirements- CD ROM
The Process Model Worksheet

Individualized - Interactive - Comprehensive - Cost-Effective

The Philip Crosby Associates II strategies and techniques of Quality Management in the bold new interactive medium of CD-ROM

The Process Model Worksheet Interactive Training.

Learn a logical method for identifying requirements for job tasks and defining quality as conformance to requirements. Find out how to apply the Process Model Worksheet to analyze all elements of work processes. This program teaches users how to:

Analyze a process
Identify customers and suppliers
Identify input/output requirements
Identify requirements for controlling factors, such as facilities, procedures and performance standards

Tools learned include:

Flowcharting
Process Model Worksheet
Customer/Supplier Communication Skills
Listening Skills to Define Requirements
Questioning Skills to Clarify Requirements

Discover your customer’s needs and perform transactions right, the first time, every time.

Minimum System Requirements

Minimum
System
Requirements

Our CD-ROM programs operate on computer systems meeting the following minimum specifications:

CD-ROM Drive
Pentium 133 microprocessor with 16 MB RAM
Windows 95 operating system
800x600 screen display resolution
4-speed CD ROM drive
SVGA monitor
Video card
SoundBlaster or compatible sound card

Add this new program to your Quality library!

For More Information and or to Purchase Identifying Requirements - CD ROM: The Process Model Worksheet

Philip Crosby Associates II has packaged proven Quality Management tools in the preferred medium for today's corporate training requirements. Incorporating all the methodologies which have given Quality Improvement its global reputation, This is a must for your company's instructional library.

For multiple copies or for Site Licensing please call 1-800-648-9510

Or e-mail us at Sales@qualitycoach.net

Information on additional CD ROM Interactive training from Phillip Crosby

Identifying Requirements - CD ROM
The Process Model Worksheet

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