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Problem Solving - CD ROM

QualityCoach.Net  offers :

The Philip Crosby Associates II   strategies and techniques of Quality Management in the bold new interactive medium of CD-ROM  Problem Solving  Interactive Training. 

This CD-ROM software program is designed to provide cost-effective quality management education to the desktop PC users on a systematic method for permanently eliminating the root causes of problems in the workplace.

The PROBLEM SOLVING CD-ROM offers individualize and interactive instruction. Users can work their way sequentially, at their own pace, through the entire program, or focus on a topic requiring more concentrated attention. The program is approximately 3.5 hours of training. The software incorporates video and graphic examples and takes the user through an easy-to-grasp sequence of learning skills for permanently eliminating the root causes of problems in the workplace. The user has access to print seventeen (17) problem-solving tool forms.

This program teaches users how to:

• Decide what problems to work on first
• Define a problem clearly
• Use techniques to identify root causes
• Develop and implement permanent solutions
• Make problem-solving teams more effective

QUALITY IMPROVEMENT PROCESS TOOLS LEARNED:

• Brainstorming
• Cause & Effect Diagram
• Decision Matrix
• Nine-Block Worksheet & Grid
• Pareto Analysis
• Planning Worksheet
• Process Model Worksheet
• Structure Tree
• Threads of Similarity
• Audit
• Check Sheet
• Control Chart
• Flowchart
• Histogram
• Opportunities for Error
• Run Chart
• Team Meeting Review

The program is designed for organizations interested in expanding their employees, understanding of and ability to use Problem Solving techniques. Participants can include everyone from executives through first line workers who may be involved in decision making or problem solving situations.

Add this new program to your Quality library!

For More Information and or to Purchase Now

Philip Crosby Associates II has packaged proven Quality Management tools in the preferred medium for today's corporate training requirements. Incorporating all the methodologies which have given Quality Improvement its global reputation,  This is a must for your  company's instructional library.

For multiple copies or for Site Licensing please call 1-800-648-9510

Or e-mail us at Sales@qualitycoach.net

Information on additional  CD ROM Interactive training from Phillip Crosby