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Principles and Practices of Organizational Performance Excellence

Principles and Practices of Organizational Performance Excellence

By: Thomas J. Cartin

10 Digit  ISBN   0873894286    0-87389-428-6
13 Digit ISBN :  9780873894289     978-0-87389-428-9

Many organizations have realized bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques.

Chapter topics include the evolution of quality, management by commitment and leadership, customer satisfaction, organization planning, partnerships and strategic alliances, need for a systems approach in process improvement, quality costs, current engineering, and much more. Includes many examples and study questions to make it useful as a business reference or text.

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Product Title:   Principles and Practices of Organizational Performance Excellence
10 Digit ISBN/Part Number:   0873894286
13 Digit ISBN:   9780873894289
Author:   Thomas J. Cartin
Publisher:   Quality Press
Publication Date:   1999
Media:   Hardcover Book
Usually ships within:   1
Retail Price:   US$44.00
Your Price:   US$17.60
You Save:   US$26.40

Principles and Practices of Organizational Performance Excellence


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Keywords:   0873894286,9780873894289,organizational performance excellence

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