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 Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001 2008 Internal Audits, Second Edition
By: Paul C. Palmes
10 Digit ISBN
0873897544 0-87389-754-4
13 Digit ISBN :
9780873897549 978-0-87389-754-9
Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001 2008 Internal Audits, Second Edition
This book was written for the novice internal auditor and for the
experienced auditor in search of a more meaningful approach. The goal is
to provide an easy-to-understand method for conducting a highly
effective audit.
Process Driven Comprehensive Auditing simplifies a complex series
of actions through examination and guided application of Shewhart and
Deming’s PDCA Cycle. PDCA - the acronym for Plan, Do, Check, Act - is at the
foundation of the ISO 9001:2008 Standard, but until now has been
relegated to second-tier status as a basic auditing approach. However,
the power of PDCA is first and foremost its ability to be easily
understood. When harnessed to the task of training new auditors, PDCA
provides an easy-to-follow and consistent model for true process
auditing. Process Driven Comprehensive Auditing takes more than its name
from the letters of the PDCA cycle: Comprehensiveness is vital to
excellence in auditing, and PDCA is a comprehensive approach to
improvement of any process.
By combining a series of general questions drawn from many elements of
the ISO 9001:2008 standard with a cross reference guide to particular
elements such as Purchasing, Design, Production Control and Calibration,
the methods presented in this book offer a practical and uncomplicated
starting point for any first time auditor and also for those already
familiar with the details of the standard.
Also included is a CD-ROM with the PDCA Audit Master template.
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