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You searched for Process Improvement. We've found 155 items for you.

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1. Process Improvement Books and More (155 items)
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Managing for Quality and Performance Excellence, 8th Edition
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Managing for Quality and Performance Excellence, 8th Edition
By: James R. Evans, William M. Lindsay
10 Digit  ISBN / PartNumber:  0324783205
13 Digit ISBN :  9780324783209
..... Managing for Quality and Performance Excellence focuses on fundamental principles and places emphasis on high performance management practices, such as those reflected in the Baldrige Criteria.              .....

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience ...
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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience ...
By: Joseph Michelli
10 Digit  ISBN / PartNumber:  0071773541
13 Digit ISBN :  9780071773546
..... Author Joseph Michelli provides an inside look at the UCLA Health System and explains how you can dominate your own industry by using the same approach to create a world class customer experience.              .....

Enterprise Process Mapping: Integrating Systems for Compliance and Business Excellence
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Enterprise Process Mapping: Integrating Systems for Compliance and Business Excellence
By: Charles G. Cobb
10 Digit  ISBN / PartNumber:  0873896432
13 Digit ISBN :  9780873896436
..... Methodology and tools in this Enterprise Process Mapping text are applicable to any company in any industry that is interested in developing much more integrated, systems approach to management to dramatically improve their business.              .....

Fundamental Principles of Lean Manufacturing
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Fundamental Principles of Lean Manufacturing
By: Shigeo Shingo
10 Digit  ISBN / PartNumber:  1926537076
13 Digit ISBN :  9781926537078
..... In Fundamental Principles of Lean Manufacturing, Dr. Shingo guides readers towards path of flow operations, the ultimate and achievable goal of process improvement. He provides many easy to understand examples with in-depth explanations of problem solving techniques that will help readers understand the Toyota Production System ( TPS ) and lean manufacturing.
            
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Practical Process Improvement:  A Program for Market Leadership in the 21st Century
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Practical Process Improvement: A Program for Market Leadership in the 21st Century
By: R. Edward Zunich
10 Digit  ISBN / PartNumber:  0945320655
13 Digit ISBN :  9780945320654
..... Ed Zunich has developed a very powerful program that is being successfully used throughout a large, multi-national corporation. This book describes its philosophy, background, principles, and practical applications. Managers and employees at all levels will find the book informative and easy to read, and the methods simple and effective to use.              .....

Process Improvement Using Six Sigma: A DMAIC Guide
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Process Improvement Using Six Sigma: A DMAIC Guide
By: Rama Shankar
10 Digit  ISBN / PartNumber:  0873897528
13 Digit ISBN :  9780873897525
..... Guide takes readers through five phases of Six Sigma methodology, Define, Measure, Analyze, Improve, Control, ( DMAIC). Learn each phase’s purpose and what activities to perform in each. Numerous examples are included all statistics are described to the level of understanding necessary.              .....

BATCHIN! Why Something So Wrong Can Seem So Right Training DVD
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BATCHIN! Why Something So Wrong Can Seem So Right Training DVD
By: QualityQuest
10 Digit  ISBN / PartNumber:  batchin
13 Digit ISBN :  batchin
..... This energetic and fun training video will demonstrate many wasteful batch processing activities in our own home and personal lives, why they are so prevalent, and why we resist single piece flow or smaller batches.  It then challenges us to eliminate waste in our own personal lives and bring that spirit to the work environment.
            
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Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty
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Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty
By: Bob E. Hayes
10 Digit  ISBN / PartNumber:  0873897722
13 Digit ISBN :  9780873897723
..... Beyond the Ultimate Question represents first scientific study that has tried to identify best practices of customer feedback programs ( CFP ). Author Bob E. Hayes formally collected information from many CFP professionals regarding how they structure their CFPs, and identified specific CFP practices that lead to higher levels of customer loyalty.              .....

Enterprise Excellence: A Practical Guide to World Class Competition
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Enterprise Excellence: A Practical Guide to World Class Competition
By: Normand L. Frigon, Harry K. Jackson
10 Digit  ISBN / PartNumber:  0470274735
13 Digit ISBN :  9780470274736
..... A variety of tools beyond Six Sigma to improve a business. Product and process improvement, deploying Enterprise Excellence in an organization methodologies and tools for business process improvement. Innovative approach covers aspects of EE and provides practical applications Applies to a broad range of readers.              .....

Identifying Waste on the Shopfloor (Shopfloor Series)
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Identifying Waste on the Shopfloor (Shopfloor Series)
By: Productivity Press Development Team
10 Digit  ISBN / PartNumber:  1563272873
13 Digit ISBN :  9781563272875
..... In Identifying Waste on the Shopfloor, the Productivity Development Team created an excellent guide to quickly understanding, identifying, and eliminating shop floor waste.              .....

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